FAQ’s

Question: How do i go about receiving a quotation?
Answer: We can give you a free quotation many ways. Over the telephone, via email, a home visit, or by completing and submitting our online contact form.

Question: Do you work on the weekend?                                                                           Answer: Yes, our vehicles are in operation 7 days a week. Weekends however are very popular therefore we would advise you to book in plenty of time. We do not charge any extra for removals on the weekends.

Question: How much notice should we give you?
Answer: We would always advise you to give us as much notice as you can to secure a time and date of your choice however depending on availability we do provide same day service removals.

Question: How can we pay for your service?
Answer: We accept cash, debit/credit card, bank transfer or paypal.

Question: How much will our removal be?                                                                                      Answer: Each removal is different. The price therefore depends on many things (amount of items being moved, amount of stairs involved, distance between properties etc). If preferred we can also offer a pay by the hour service.

Question: How many men will be sent to carry out our move?
Answer: This will depend on the size of your removal. We may send 1 to 4 men to any particular job.

Question: Do you sell packing materials?
Answer: Yes, we sell a wide range of packing materials, for all sizes of moves.

Question: Should we pack ourselves?
Answer: This is your call. You can do your own packing, however if you prefer, we could have our team do this for you, we can give you a quotation for this when we quote your move.

Question: What is your a minimum charge?
Answer: For a smaller removal such as a single piece of furniture could be as low as £15.

Question: Will our items be insured?
Answer: Yes, of course.

Question: Can you dismantle our furniture?
Answer: Yes, we can have this done for you. We could give you a price for this when doing your free quotation for your move.

Question: How much deposit do you take?
Answer: We do not charge a deposit, nor do we ask for a cancellation charge.

Question: What is the best day to move?
Answer: Weekends are always busier for us therefore if you are looking to move on the weekend we would advise to book as soon as possible.

If you have any questions at all that were not answered above please complete and return our contact form with any question you may have or call us on 0131 654 0318

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